User:Evangelos Markopoulos

Energetic and highly motivated IT professional, with broad business and technical skill set, who can demonstrate career progression and achievement so far. Successfully bridge the communication gap among business and technology groups due to the interdisciplinary academic and professional background. Result-oriented professional identifying options for potential solutions and assessing them for both technical and business suitability. Possess excellent communication skills with hands-on experience in liaising and working closely with either external or internal clients. Organizing trainings for users at all levels motivating and supporting their learning process.

Professional Profile Highly experienced in various ERP systems and ERP implementations in the Greek market since 2008. Practiced in successful development and management of IT as strategic and organizational change issue. Well aware of ISMS processes, approved procedures and IS measures provided by a solid academic background in IS Security and ISMS certification in ISO 27001:2005 framework. Good knowledge of Penetration Testing techniques and methodologies. Skills summary • Self-motivated professional with the versatility to work among diverse groups and handle complex problems performing effectively under pressure and tight deadlines. • Excellent IT skills built with an excellent understanding of business processes. • Ability to make firms improve IT efficiency to achieve better performance.

Work experience September 2009 - present Pharmacon S.A. Metamorfosi, Attica, Greece, Pharmaceutical Wholesale Position held IT Manager Important Projects ▪ Set-up organizational Security Policy and fortified Network Security. ▪ Directed successful consolidation project of Megatron ERP and Knapp WMS. ▪ Delivered new ERP functionality and cost reduction 30 % by implementing Secure Online Ordering and Online Invoicing features for customers – pharmacies. ▪ Led consolidation of servers to VMware ESXi 4, reducing necessary equipment by 65% and ensuring system continuity and optimal uptime for user population of 105. Main activities and responsibilities Perform multifaceted role as IT Manager. Hold responsibility for Network performance and Security monitoring, Database Management (Efficiency & Security), Hardware maintenance and Performance tuning, WMS and Telecommunications overseeing. Administer all technical assistance requests and Megatron ERP system configuration, maintenance and troubleshooting. Organize and perform frequent trainings of ERP users and occasional training seminars for customers. Hold decision-making authority for IT budgeting and IT supplies. June 2009 – Sept 2009 Simak Ltd, Aegaleo, Attica, Greece, Manufacturer of Insect Screening Systems Position held IT Consultant , Freelancer Main activities and responsibilities Implemented successful installation of a small business network of an MS server and six workstations. Extended and optimized the existing ERP system (SoftOne) and MS Office 2007. Effectively completed analysis and design of company's web site using Dreamweaver CS3. May 2008 – June 2009 Sieben Innovative Solutions Ltd , Neo Iraklio, Attica, Greece, IT Services Position held Business Applications Consultant ERP/EPM Main activities and responsibilities Provided consulting services mainly for SMEs concerning SoftOne ERP and MS Project Server 2007. Performed Business Analysis and defined client's needs and requirements installing, implementing and supporting the above systems. Participated in Windows Sharepoint Services 3.0 small projects and one major project with multiple MS Technologies including MS EPM, OCS and Sharepoint Services. Feb 2007 – 2008 National Military Service in the Military Police Position held Sergeant: Interrogator, Analyst/Investigator of Disciplinary offenses and Road accidents

Education 2009 – 2012 MSc Digital Systems Security University of Piraeus, Department of Digital Systems Security, Greece Dissertation subject: “ Security of Web Service-based Applications” Honors: Graduated with Honors 2005 - 2006 MSc Information Technology, Management & Organizational Change Lancaster University, Management School, UK Dissertation subject: “ Privacy and Online Surveillance on the World Wide Web” Awards: The MSc ITMOC award for Most Improved Performance (December 2006) 2000 – 2005 Degree in Economics University of Patras, Department of Economics, Greece

Certificates - Professional Qualifications • IRCA ISMS Auditor / Lead Auditor Training Course (In Accordance with ISO 27001:2005), TUV Nord, Jan 24-28/2011, Certification No: A17242/2011/027 • Adobe Certified Associate in Web Communication Dreamweaver CS3, Oct 2008 • Authorization of Exercise of Economic Profession by the Economic Chamber of Greece (Member since May 2005)

Research Projects Sept 2009 – Feb 2010 “ERP Security” , SAP - Security Case Study Sept 2002 – Oct 2004 “Collection and Compilation of Databases for Academic Research” under the supervision of Dr K.Drakos, Ass. Professor in Athens University of Economics and Business

Technical Expertise ERPs Megatron, Dioskourides, Farmakonet SQL, ActiveNet, Eurofasma, Softone, Navision (basic) Tax mechanisms Fasy FMU Top (MRS), Dcr Star 10 Plus, Casio FP-500/FP-600, ICS Algobox 2003 Operating Systems Linux, MS-DOS, MS Windows Server, MS Windows, MS Windows CE, Android RDBMS MS SQL Server, MYSQL Applications Crystal Reports 2008, hMailServer, MS Exchange Server 2010, MS IIS, MS Active Directory, MS Project Server 2007, MS Office 2003-2010, IBM Rational Rose (UML) Network Protocols Ethernet, TCP/IP, HTTP, SMTP, DNS Network Architectures Watchguard Firebox X550e Firewall – IDS/IPS, Trend Micro Business Security, SSL VPN, VLAN, Allied Telecom routers/managed switches Vulnerability Assessment Nessus, Netcat, Metasploit, Wireshark, OWASP: Mandra Sec. Framework/ZAP/Webscarab Web Technologies Joomla, WordPress, Mambo, ocPortal

Conferences December 05, 2011 Athens, Greece, “ Digital Trends 2011: Green ICT & Cloud Computing” November 22-23, 2010 Athens, Greece, “ 3rd E-business Innovation Forum” June 23, 2008 Athens, Greece, “ 3rd International Athens Conference on Project Management Best Practices 2008” May 30 - June 1, 2003 Patras, Greece, “ 2nd Hellenic Workshop on Productivity & Efficiency Measurement”