OWASP Jobs/Community Manager

Update March 17, 2014: This position has been filled

OWASP Community Manager, OWASP Foundation

Title: Community Manager

Classification and time Full time, salaried

Location and travel: Remote, travel 2-4 times/year as required for in person staff meetings and community outreach

Responsible to: Executive Director

Responsibilities: The OWASP Community Manager is responsible for coordination and oversight of volunteer opportunities and initiatives for the OWASP community. Furthermore, this position will focus on providing operational support to OWASP Chapters globally and is responsible overseeing and disseminating the organization’s policies, objectives, and initiatives as they relate to OWASP Chapters.

The position goal is to significantly scale up volunteer engagement particularly relating to the Foundation’s strategic goals and operational plan. For 2014 these goals include:

1. Attracting and retaining volunteers and security professionals to contribute to OWASP Projects or the OWASP community;
2. Mobilize OWASP volunteers to help address security issues in large software systems/applications/frameworks;
3. Strengthening OWASP Chapters and increasing Chapter’s abilities to spread message of OWASP through locally organized and run events;
4. Building a scalable OWASP training program that spreads security training to developers around the world.

Key Job Functions:

• Volunteer Management
  • Develops, implements, and maintains a volunteer program that effectively matches volunteers to available opportunities and provides recognition for their accomplishments.
  • Motivates, supports, and collaborates with Chapter Leaders to establish thriving OWASP Chapters globally. Serves as the single point of contact for OWASP Chapter related questions, issues, and volunteerism.
  • Facilitates the creation and ongoing support of OWASP training initiatives through the world by enabling volunteer efforts and providing logistical support.

• Community Support
  • Collects and manages volunteer opportunities for our various programs around the world, liaising with community members regarding requests for volunteer assistance and volunteer opportunities.
  • Manages all chapter-related questions and account requests including new chapter requests, transition of chapter leadership, closing inactive chapters. Creates and maintains chapter-related social media accounts, websites, wiki pages and templates.
  • Provides virtual and in person training or workshops as needed to support Chapter Leaders and help them collaborate.

• Documentation, Reporting and Metrics -
  • Creates and maintains an OWASP Volunteer Handbook consisting of best practices, policies, and guidelines for OWASP volunteers.
  • Maintains the OWASP Chapter Handbook and manages chapter-related policies used by OWASP Chapters to understand the expectations and resources available to them.
  • Monitors, tracks, and reports on chapter health and activities, including up-to-date record of all active and inactive OWASP Chapters.
  • Monitors, tracks, and reports on volunteer opportunities and activities, including up-to-date records on available opportunities and volunteer engagement.
  • Creates an active directory of available training courses and trainer history for the community.

• Communication & Outreach
  • Communicates volunteer opportunities and solicits new volunteers .
  • Facilitates and encourages communication among all chapter leaders, in addition to communication about OWASP chapters to the OWASP community.

• Finance
  • Monitors chapter-related budget requests and approves if appropriate, assists local chapters with creating and maintaining budgets for their local accounts, provides input into the annual Foundation budget.
  • Responsible for overseeing any budgets related to volunteer initiatives and engagement.

Requirements:

• Minimum 1 year of experience with community engagement initiatives.
• Experience working with a remote team.
• Fluent in English Language with strong communication skills.
• Positive attitude and desire to help others resolve problems and issues.
• Ability to multitask and manage multiple priorities and commitments concurrently.
• Exceptional time-management skills and the ability to work under pressure.
• Commitment to the organization’s goals and values.

Desired skills, experience, background: Strong computer and internet skills including experience working with: Google docs, Salesforce, MediaWiki markup, Microsoft Word, Excel, PowerPoint. Experience working in a non-profit environment with volunteer driven activities. Verbal and written skills in a non-English language a plus.

Salary Full time, starting salary of $35,000-$40,000/year depending on qualifications.

About the OWASP Foundation: The Open Web Application Security Project (OWASP) is a 501(c)(3) worldwide not-for-profit charitable organization focused on improving the security of software. Our mission is to make software security visible, so that individuals and organizations worldwide can make informed decisions about true software security risks. Everyone is free to participate in OWASP and all of our materials are available under a free and open software license. You'll find everything about OWASP linked from our wiki and current information on our OWASP Blog. OWASP does not endorse or recommend commercial products or services, allowing our community to remain vendor neutral with the collective wisdom of the best minds in software security worldwide. We ask that the community look out for inappropriate uses of the OWASP brand including use of our name, logos, project names and other trademark issues.

How to apply: Email a cover letter and resume with your name and the position you are applying for in the subject line to [email protected].