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Difference between revisions of "ITSupportDescription"

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m (OWASP Domain Name Management)
m (Triage staff hardware/software issues)
 
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=DNS Management=
 
=DNS Management=
* Adding, removing, or modifying entries for OWASP domain names, primarily owasp.org
+
* Adding, removing, or modifying entries for all domain names owned by the OWASP Foundation, primarily owasp.org
  
 
=OWASP Cloud Server Management=
 
=OWASP Cloud Server Management=
 
* Web based administration of OWASP Foundation cloud server infrastructure  
 
* Web based administration of OWASP Foundation cloud server infrastructure  
** Cloud Server set up, backup, duplication, and deletion  
+
** Cloud Server creation, backup, duplication, and deletion  
** Creating and following support tickets submitted to OWASP Foundation's cloud provider
+
** Creating and checking status of support tickets submitted to OWASP Foundation's cloud provider
 
** Account administration for all OWASP Foundation servers
 
** Account administration for all OWASP Foundation servers
  
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=Spam Gateway Administration=
 
=Spam Gateway Administration=
* Web based administration of OWASP anti spam gateway from Barracuda  
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* Web based administration of OWASP anti-spam gateway from Barracuda  
* Troubleshoot anti spam gateway issues
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* Troubleshoot anti-spam gateway issues
  
 
=Wiki Administration=
 
=Wiki Administration=
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=Triage staff hardware/software issues=
 
=Triage staff hardware/software issues=
 
* Hardware
 
* Hardware
**advice and consultation on equipment maintenance, replacement, and purchasing  
+
**Advice and consultation on equipment maintenance, replacement, and purchasing  
 
* Software
 
* Software
 
** Consultation and advice on software issues for OWASP staff
 
** Consultation and advice on software issues for OWASP staff

Latest revision as of 18:31, 20 November 2012

SSL Certificate Management

  • Installation and renewal of SSL certificates for OWASP servers

OWASP Domain Name Management

  • OWASP Foundation holds several renewable domain names. This position would require the cataloguing and maintenance of existing domain names, globally, and purchasing of new domain names as needed.

DNS Management

  • Adding, removing, or modifying entries for all domain names owned by the OWASP Foundation, primarily owasp.org

OWASP Cloud Server Management

  • Web based administration of OWASP Foundation cloud server infrastructure
    • Cloud Server creation, backup, duplication, and deletion
    • Creating and checking status of support tickets submitted to OWASP Foundation's cloud provider
    • Account administration for all OWASP Foundation servers

Apache Server Administration

  • Installing and hardening Apache server installations
  • Managing modules and Apache configuration
  • Creating and configuring virtual hosts
  • Managing access to web servers

Mailman Administration

  • Installation, configuration, updating and backup of Mailman software and mail archives
  • Troubleshoot Mailman server issues

Spam Gateway Administration

  • Web based administration of OWASP anti-spam gateway from Barracuda
  • Troubleshoot anti-spam gateway issues

Wiki Administration

  • Provide guidance and appropriate access to wiki contractor
  • Maintain and update wiki software
  • Maintain full wiki database and content backups

Volunteer IT Coordination

  • Enabling volunteers to assist with IT initiatives

Google Apps Administration

  • Administration of OWASP.org Google platform
  • Configuration updates to Google Platform

Triage staff hardware/software issues

  • Hardware
    • Advice and consultation on equipment maintenance, replacement, and purchasing
  • Software
    • Consultation and advice on software issues for OWASP staff
    • Recommendation for software upgrades and systems

Bi-Annual IT Infrastructure Review

  • Provide updated report of all OWASP IT infrastructure to the OWASP Foundation Board of Directors based on the template including
    • Inventory of IT infrastructure
    • Review of all system account access to IT infrastructure
    • Identification and installation of necessary software updates to IT infrastructure