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Difference between revisions of "ITSupportDescription"
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=OWASP Domain Name Management= | =OWASP Domain Name Management= | ||
| − | *OWASP Foundation holds several renewable domain names. This position would require the cataloguing and maintenance of existing domain names, globally, and purchasing of new domain names. | + | *OWASP Foundation holds several renewable domain names. This position would require the cataloguing and maintenance of existing domain names, globally, and purchasing of new domain names as needed. |
=DNS Management= | =DNS Management= | ||
| − | * Adding, removing, or modifying entries for | + | * Adding, removing, or modifying entries for all domain names owned by the OWASP Foundation, primarily owasp.org |
=OWASP Cloud Server Management= | =OWASP Cloud Server Management= | ||
* Web based administration of OWASP Foundation cloud server infrastructure | * Web based administration of OWASP Foundation cloud server infrastructure | ||
| − | ** Cloud Server | + | ** Cloud Server creation, backup, duplication, and deletion |
| − | ** Creating and | + | ** Creating and checking status of support tickets submitted to OWASP Foundation's cloud provider |
** Account administration for all OWASP Foundation servers | ** Account administration for all OWASP Foundation servers | ||
| Line 25: | Line 25: | ||
=Spam Gateway Administration= | =Spam Gateway Administration= | ||
| − | * Web based administration of OWASP anti spam gateway from Barracuda | + | * Web based administration of OWASP anti-spam gateway from Barracuda |
| − | * Troubleshoot anti spam gateway issues | + | * Troubleshoot anti-spam gateway issues |
=Wiki Administration= | =Wiki Administration= | ||
| + | * Provide guidance and appropriate access to wiki contractor | ||
| + | * Maintain and update wiki software | ||
| + | * Maintain full wiki database and content backups | ||
=Volunteer IT Coordination= | =Volunteer IT Coordination= | ||
| Line 38: | Line 41: | ||
=Triage staff hardware/software issues= | =Triage staff hardware/software issues= | ||
| − | * Hardware | + | * Hardware |
| + | **Advice and consultation on equipment maintenance, replacement, and purchasing | ||
| + | * Software | ||
| + | ** Consultation and advice on software issues for OWASP staff | ||
| + | ** Recommendation for software upgrades and systems | ||
| − | Annual IT Infrastructure Review | + | =Bi-Annual IT Infrastructure Review= |
| + | * Provide updated report of all OWASP IT infrastructure to the OWASP Foundation Board of Directors based on the template including | ||
| + | ** Inventory of IT infrastructure | ||
| + | ** Review of all system account access to IT infrastructure | ||
| + | ** Identification and installation of necessary software updates to IT infrastructure | ||
Latest revision as of 18:31, 20 November 2012
- 1 SSL Certificate Management
- 2 OWASP Domain Name Management
- 3 DNS Management
- 4 OWASP Cloud Server Management
- 5 Apache Server Administration
- 6 Mailman Administration
- 7 Spam Gateway Administration
- 8 Wiki Administration
- 9 Volunteer IT Coordination
- 10 Google Apps Administration
- 11 Triage staff hardware/software issues
- 12 Bi-Annual IT Infrastructure Review
SSL Certificate Management
- Installation and renewal of SSL certificates for OWASP servers
OWASP Domain Name Management
- OWASP Foundation holds several renewable domain names. This position would require the cataloguing and maintenance of existing domain names, globally, and purchasing of new domain names as needed.
DNS Management
- Adding, removing, or modifying entries for all domain names owned by the OWASP Foundation, primarily owasp.org
OWASP Cloud Server Management
- Web based administration of OWASP Foundation cloud server infrastructure
- Cloud Server creation, backup, duplication, and deletion
- Creating and checking status of support tickets submitted to OWASP Foundation's cloud provider
- Account administration for all OWASP Foundation servers
Apache Server Administration
- Installing and hardening Apache server installations
- Managing modules and Apache configuration
- Creating and configuring virtual hosts
- Managing access to web servers
Mailman Administration
- Installation, configuration, updating and backup of Mailman software and mail archives
- Troubleshoot Mailman server issues
Spam Gateway Administration
- Web based administration of OWASP anti-spam gateway from Barracuda
- Troubleshoot anti-spam gateway issues
Wiki Administration
- Provide guidance and appropriate access to wiki contractor
- Maintain and update wiki software
- Maintain full wiki database and content backups
Volunteer IT Coordination
- Enabling volunteers to assist with IT initiatives
Google Apps Administration
- Administration of OWASP.org Google platform
- Configuration updates to Google Platform
Triage staff hardware/software issues
- Hardware
- Advice and consultation on equipment maintenance, replacement, and purchasing
- Software
- Consultation and advice on software issues for OWASP staff
- Recommendation for software upgrades and systems
Bi-Annual IT Infrastructure Review
- Provide updated report of all OWASP IT infrastructure to the OWASP Foundation Board of Directors based on the template including
- Inventory of IT infrastructure
- Review of all system account access to IT infrastructure
- Identification and installation of necessary software updates to IT infrastructure
