Mtesauro: Added link for the accounting team

2017-09-01T20:01:25Z

Added link for the accounting team

Mtesauro: Completed the accounting reimbursement process page

2017-08-24T02:12:58Z

Completed the accounting reimbursement process page

Mtesauro: Initial Page

2017-08-24T01:53:38Z

Initial Page

New page

''Back to [[Reimbursement Process Details]]''

@@ Line 5: / Line 5: @@
 (1) You'll get notification that you've been assigned to a request
 [[File:Acct-01.png|alt=OSD accounting team assigned to reimbursement request|center|thumb]]
-(2) Log into OWASP Service Desk using the email link e.g. click on the OSD-21 (the request ID)
+(2) Log into OWASP Service Desk using the email link e.g. click on the OSD-21 (the request ID) or go to the [https://owasporg.atlassian.net/secure/MyJiraHome.jspa agent login page].
 [[File:Acct-02.png|alt=OSD accounting's first view of a request|center|thumb]]
 Note: If you've never been to OSD before, you'll have to [[OWASP Service Desk Signup|Sign up first]]

← Older revision		Revision as of 02:12, 24 August 2017
Line 1:		Line 1:
		+	''Back to [[Reimbursement Process Details]]''
		+
		+	The process for the OWASP accounting team handling reimbursement requests is as follows:
		+
		+	(1) You'll get notification that you've been assigned to a request
		+	[[File:Acct-01.png\|alt=OSD accounting team assigned to reimbursement request\|center\|thumb]]
		+	(2) Log into OWASP Service Desk using the email link e.g. click on the OSD-21 (the request ID)
		+	[[File:Acct-02.png\|alt=OSD accounting's first view of a request\|center\|thumb]]
		+	Note: If you've never been to OSD before, you'll have to [[OWASP Service Desk Signup\|Sign up first]]
		+
		+	(3) Review the request. If you want to see the original request in full, use the "View customer request" link to open it in a new tab
		+	[[File:Orig-request-01.png\|alt=OSD link to the original request\|center\|thumb]]
		+	[[File:Orig-request-02.png\|alt=OSD top of the original request\|center\|thumb]]
		+	[[File:Orig-request-03.png\|alt=OSD middle of original request\|center\|thumb]]
		+	[[File:Orig-request-04.png\|alt=OSD bottom of original request\|center\|thumb]]
		+
		+	Note: scrolling will be required : -)
		+
		+	During your review, if you find you need more information to make payment, you can use a comment to ask the submitter question(s).
		+	[[File:Acct-03.png\|alt=OSD using comments to get info needed for payments\|center\|thumb]]
		+	[[File:Acct-04.png\|alt=OSD comment added asking for info needed for payment\|center\|thumb]]
		+	If you ask a question, you'll get notified when they respond
		+	[[File:Acct-05.png\|alt=OSD notification of answer to question on payment\|center\|thumb]]
		+	And it will be in the request comments as well:
		+	[[File:Acct-06.png\|alt=OSD Answers appear in the comment thread\|center\|thumb]]
		+	(4) Review complete and payment has been made, add a comment with the payment information
		+	[[File:Acct-07.png\|alt=OSD adding payment info to request\|center\|thumb]]
		+	[[File:Acct-08.png\|alt=OSD comment with payment info\|center\|thumb]]
		+	(5) Update the status to Paid
		+	[[File:Acct-09.png\|alt=OSD changing status to paid\|center\|thumb]]
		+	now the request shows paid
		+	[[File:Acct-10.png\|alt=OSD request status is paid\|center\|thumb]]
		+	(6) Either close the request after its been paid or wait until the payment is reconciled. ''TBD - Need to confer with Tom P''
		+	[[File:Acct-11.png\|alt=OSD closing a request\|center\|thumb]]
		+	You're done with the request
		+
	''Back to [[Reimbursement Process Details]]''		''Back to [[Reimbursement Process Details]]''

Reimbursements for OWASP accounting - Revision history

Mtesauro: Added link for the accounting team

Mtesauro: Completed the accounting reimbursement process page

Mtesauro: Initial Page