Losing sellable products - Revision history

Dcabra01 at 18:40, 24 June 2008

2008-06-24T18:40:34Z

Dcabra01 at 14:09, 24 June 2008

2008-06-24T14:09:38Z

Dcabra01 at 18:52, 23 June 2008

2008-06-23T18:52:27Z

Dcabra01 at 18:51, 23 June 2008

2008-06-23T18:51:49Z

Dcabra01 at 18:51, 23 June 2008

2008-06-23T18:51:24Z

Dcabra01: New page: '''Description:''' The business is not set up to effectively distribute, sell or maintain products for existing or new customers. Businesses basically fall into two categories: product p...

2008-06-20T16:18:51Z

New page: '''Description:''' The business is not set up to effectively distribute, sell or maintain products for existing or new customers. Businesses basically fall into two categories: product p...

New page

'''Description:'''

The business is not set up to effectively distribute, sell or maintain products for existing or new customers. Businesses basically fall into two categories: product providers and service providers. Product providers sell the products to the customers. Service providers maintain customer’s throughout the life-cycle. This means that special needs have to be made to take care of the customer so that they will continue to use your services.

'''Risk Factors:'''

• Irate customers

• Equipment, services and/or features missing from applications frustrates users

• Network and application failures upsets both users and customers

• Profits decrease for the company.

'''Example:'''
A sales tool application is down for two hours which impacts users to sell products to customers. The Service Level Agreement (SLA) of the application is not met. Potential loss of revenue for those two hours is estimated at $200K. (Note: each application has its own SLA agreement pre-determined and an Application Business Impact Analysis (ABIA) survey determines the financial loss).

@@ Line 1: / Line 1: @@
-== '''Description''' ==
+==Description==
 The business is not set up to effectively distribute, sell or maintain products for existing or new customers. Businesses basically fall into two categories: product providers and service providers. Product providers sell the products to the customers. Service providers maintain customer’s throughout the life-cycle. This means that special needs have to be made to take care of the customer so that they will continue to use your services.
-== '''Risk Factors''' ==
+==Risk Factors==
-• Irate customers.
+* Irate customers
-• Sellable equipment, services and/or features missing from applications .
+* Sellable equipment, services and/or features missing from applications
-• Network and application failures frustrates both users and customers.
+* Network and application failures frustrates both users and customers
-• Profits decrease for the company.
+* Profits decrease for the company
-• Legal action occurs.
+* Legal action occurs
-• Fraudulent users unlawfully use customer data to send devices to an authorized location.
+* Fraudulent users unlawfully use customer data to send devices to an authorized location
-== '''Examples''' ==
+==Examples==
-'''Decrease in Revenue'''
+===Decrease in Revenue===
 A sales tool application is down for two hours which impacts users to sell products to customers. The Service Level Agreement (SLA) of the application is not met. Potential loss of revenue for those two hours is estimated at $200K. (Note: each application has its own SLA agreement pre-determined and an Application Business Impact Analysis (ABIA) survey determines the financial loss).
-'''Profits Sailing Down'''
+===Profits Sailing Down===
 Saleable equipment is missing from an application.  A customer wants to purchase one of the missing items and is not able to proceed with their order. The customer gets frustrated and the sale is lost.
-== '''Related Technical Impacts''' ==
+==Related Technical Impacts==
-- Loss of integrity
+* Loss of integrity
-- Loss of availability
+* Loss of availability
-- Loss of accountability
+* Loss of accountability
-== '''References''' ==
+==References==
-OWASP Top 10 - Ruby on Rails version, http://www.lulu.com/items/volume_62/1412000/1412042/1/print/Owasp-rails-security.pdf
+*OWASP Top 10 - Ruby on Rails version [http://www.lulu.com/items/volume_62/1412000/1412042/1/print/Owasp-rails-security.pdf]

@@ Line 1: / Line 1: @@
 The business is not set up to effectively distribute, sell or maintain products for existing or new customers. Businesses basically fall into two categories: product providers and service providers. Product providers sell the products to the customers. Service providers maintain customer’s throughout the life-cycle. This means that special needs have to be made to take care of the customer so that they will continue to use your services.
 • Irate customers.
@@ Line 19: / Line 19: @@
 '''Decrease in Revenue'''
@@ Line 29: / Line 30: @@
 Saleable equipment is missing from an application.  A customer wants to purchase one of the missing items and is not able to proceed with their order. The customer gets frustrated and the sale is lost.
 '''Related Technical Impacts'''
 - Loss of integrity
@@ Line 37: / Line 39: @@
 - Loss of accountability
 '''References'''
 OWASP Top 10 - Ruby on Rails version, http://www.lulu.com/items/volume_62/1412000/1412042/1/print/Owasp-rails-security.pdf

@@ Line 3: / Line 3: @@
 The business is not set up to effectively distribute, sell or maintain products for existing or new customers. Businesses basically fall into two categories: product providers and service providers. Product providers sell the products to the customers. Service providers maintain customer’s throughout the life-cycle. This means that special needs have to be made to take care of the customer so that they will continue to use your services.
 '''
-Risk Factors:'''
+'''Risk Factors:'''
 • Irate customers.
@@ Line 21: / Line 21: @@
 '''Example:'''
-'''
+'''Decrease in Revenue'''
 A sales tool application is down for two hours which impacts users to sell products to customers. The Service Level Agreement (SLA) of the application is not met. Potential loss of revenue for those two hours is estimated at $200K. (Note: each application has its own SLA agreement pre-determined and an Application Business Impact Analysis (ABIA) survey determines the financial loss).