Losing opportunity to make money - Revision history

Dcabra01 at 18:36, 24 June 2008

2008-06-24T18:36:23Z

Dcabra01 at 14:07, 24 June 2008

2008-06-24T14:07:52Z

Dcabra01 at 14:07, 24 June 2008

2008-06-24T14:07:30Z

Dcabra01 at 14:07, 24 June 2008

2008-06-24T14:07:00Z

Dcabra01 at 14:05, 24 June 2008

2008-06-24T14:05:41Z

Dcabra01 at 18:47, 23 June 2008

2008-06-23T18:47:28Z

Dcabra01 at 16:12, 20 June 2008

2008-06-20T16:12:36Z

Dcabra01: New page: '''Description:''' We currently live in a society where a customer expects instant gratification. A system or network issues impact the opportunity for the user to bring in money for the...

2008-06-20T16:11:49Z

New page: '''Description:''' We currently live in a society where a customer expects instant gratification. A system or network issues impact the opportunity for the user to bring in money for the...

New page

'''Description:''' We currently live in a society where a customer expects instant gratification. A system or network issues impact the opportunity for the user to bring in money for the company therefore losing the opportunity to make money.

Risk Factors:

• Reduction in customer satisfaction

• Potential loss of new customers

• Alienation of existing customers

Example:

A potential customer is shopping for a new wireless device and plan. If a system is experiencing issues, the customer becomes weary of the company and decides to hold off purchasing. This will result in losing the opportunity for the company to make money.

@@ Line 1: / Line 1: @@
-== '''Description''' ==
+{{Template:Business Impact}}
 We currently live in a society where a customer expects instant gratification. A system or network issue will impact the opportunity for the user to bring in money for the company therefore losing the opportunity to make money.  A customer expects the company not to violate their personal information.
-== '''Risk Factors''' ==
+==Risk Factors==
-• Reduction in customer satisfaction
+* Potential loss of new customers
-• Potential loss of new customers
+* Alienation of existing customers
-• Alienation of existing customers
+* Company’s reputation is violated
-• Company’s reputation is violated
+* Attackers violating applications
-• Attackers violating applications
+* Fraudulent actions by users
-• Fraudulent actions by users
+* Legal action against the company
 ==Examples==
-'''Frustrated Customer'''
+===Frustrated Customer===
 A potential customer is shopping for a new wireless device and plan. If a system is experiencing issues, the customer becomes weary of the company and decides to hold off purchasing. This will result in losing the opportunity for the company to make money.
-'''Fraudulent Acts'''
+===Fraudulent Acts===
 A user violates the company’s ethical stature and customer’s personal identification by using the customer’s personal information to purchase products and/or services.  The customer realizes unauthorized purchases were made to their credit card.  Legal action is taken against the company.
-== '''Related Technical Impacts''' ==
+==Related Technical Impacts==
-- Loss of confidentiality
+*Loss of confidentiality
-- Loss of integrity
+* Loss of availability
-- Loss of availability
+* Loss of accountability
-== '''References''' ==
+[[Category:Financial damage]]

← Older revision		Revision as of 14:07, 24 June 2008
Line 1:		Line 1:
−	== '''Description:''' ==	+	== '''Description''' ==
	We currently live in a society where a customer expects instant gratification. A system or network issue will impact the opportunity for the user to bring in money for the company therefore losing the opportunity to make money. A customer expects the company not to violate their personal information.		We currently live in a society where a customer expects instant gratification. A system or network issue will impact the opportunity for the user to bring in money for the company therefore losing the opportunity to make money. A customer expects the company not to violate their personal information.

@@ Line 7: / Line 7: @@
 • Reduction in customer satisfaction
 • Potential loss of new customers
 • Alienation of existing customers
 • Company’s reputation is violated
 • Attackers violating applications
 • Fraudulent actions by users
 • Legal action against the company

@@ Line 1: / Line 1: @@
 == '''Description:''' ==
 We currently live in a society where a customer expects instant gratification. A system or network issue will impact the opportunity for the user to bring in money for the company therefore losing the opportunity to make money.  A customer expects the company not to violate their personal information.
 == '''Risk Factors''' ==
- • Reduction in customer satisfaction
 • Potential loss of new customers
 • Alienation of existing customers

@@ Line 1: / Line 1: @@
 We currently live in a society where a customer expects instant gratification. A system or network issue will impact the opportunity for the user to bring in money for the company therefore losing the opportunity to make money.  A customer expects the company not to violate their personal information.
-'''Risk Factors:'''
+== '''Risk Factors''' ==
-• Reduction in customer satisfaction
+ • Reduction in customer satisfaction
 • Potential loss of new customers
 • Alienation of existing customers
@@ Line 12: / Line 12: @@
 • Legal action against the company
 '''Frustrated Customer'''
@@ Line 22: / Line 23: @@
 A user violates the company’s ethical stature and customer’s personal identification by using the customer’s personal information to purchase products and/or services.  The customer realizes unauthorized purchases were made to their credit card.  Legal action is taken against the company.
 - Loss of confidentiality
@@ Line 32: / Line 33: @@
 - Loss of accountability
 OWASP Top 10 - Ruby on Rails version, http://www.lulu.com/items/volume_62/1412000/1412042/1/print/Owasp-rails-security.pdf

← Older revision		Revision as of 16:12, 20 June 2008
Line 1:		Line 1:
−	'''Description:''' We currently live in a society where a customer expects instant gratification. A system or network ~~issues~~ impact the opportunity for the user to bring in money for the company therefore losing the opportunity to make money.	+	'''Description:''' We currently live in a society where a customer expects instant gratification. A system or network issue will impact the opportunity for the user to bring in money for the company therefore losing the opportunity to make money.

	Risk Factors:		Risk Factors: